Session Recording

Telehealth providers, insurers, and healthcare systems often need to record web sessions for quality assurance, training, or compliance-but doing so improperly can risk serious HIPAA violations.‍

Webfuse delivers a secure, policy-driven solution to record web sessions involving PHI-without compromise.‍

By combining advanced features like content masking, granular access control, and encrypted storage, Webfuse ensures healthcare providers can safely and legally record sensitive web interactions.

Traditional recording tools put HIPAA compliance at risk

• Most tools don’t differentiate between public data and PHI
• Video-based screen recording can accidentally capture protected health information
• No built-in encryption or control over where recordings are stored
• Failure to comply with HIPAA can lead to fines, privacy breaches, and lawsuits

How Webfuse solves this

Built for Healthcare Security from the Ground Up
With Webfuse, session recording is integrated at the presentation layer, allowing:

• Content Masking: Automatically redact or blur PHI fields
• Granular Access Control: Limit access to recordings by user, role, or group
• Encrypted Storage: Send all recordings to your own HIPAA-compliant storage (e.g., S3)

Key benefits

• Fully HIPAA-Compliant: Recordings stay private, encrypted, and properly scoped
• Protect PHI in Real Time: Mask sensitive fields automatically during the session
• Own Your Data: Recordings stored securely in your own infrastructure

Examples

• Telehealth Providers recording patient consultations for compliance or QA
• Insurance Providers logging user sessions during benefit eligibility checks
• ‍Healthcare Admins auditing internal training and onboarding sessions involving PHI

Sign up & get started

‍Launch a HIPAA-compliant recording session in Webfuse Studio. A preconfigured SPACE template with encryption, masking, and secure storage will be ready for your team.